Bill loved his Savior. He also loved his church. There wasn’t a day when he wasn’t there doing something. Regularly he adjusted his schedule not to miss anything. Bill also showed his love by using his gifts to serve. He was recognized as a tireless worker and a reliable resource.

One of Bill’s most amazing gifts was his attention to detail. He knew what was happening. It didn’t make any difference if it was 10 minutes ago or 10 years ago. His friends referred to him as a walking statistical report. This made Bill valuable.

But what Bill saw made him a little concerned. Although there wasn’t a visible problem, some signs caused him to think. Worship attendance was consistent. Bible class participation was good. The school held its own. Still, Bill noticed some little changes. Yes, there was a full sanctuary, but the discussion of an additional service was put on hold. The pastor still had an instruction class, but this was looking like the last one for a while. The school used to have a waiting list, but now new students were easily assimilated. Bill also noticed how the congregation was “graying.” Every age group was represented, but after high school the young adults were moving away. “Empty-nesters” were becoming more prevalent.

He shared his concerns with his pastor. Then he initiated a fact-finding mission. What Bill came to realize was a surprise—even he didn’t see it coming. The community had changed. Instead of a rapidly growing new neighborhood, it had transformed into part of a larger urban community. Ethnically it was more diverse. Fewer young families lived in the neighborhood. Property values had closed the door to many. Schools that had sprung up quickly were now standing partially empty. The community had changed, but Bill realized his church had not. His first response was echoed by his pastor and the rest of the council:
What should we do?

Every congregation seems to come to this question sooner or later: “What should we do?” Worship attendance may be stable but has hit a plateau. The enrollment in Sunday school or the Lutheran elementary school might be declining. At first glance, nothing seems to be terribly wrong, but sooner or later the trend cannot be ignored. The congregation seems to be going nowhere. Upon further assessment, it also seems to be disconnected from the community.